Odoo App · WhatsApp & Messaging
WhatsApp Stock Picking
Send Odoo stock pickings and delivery updates over WhatsApp Cloud API.
Overview
WhatsApp Stock Picking adds a Send by WhatsApp action to Odoo's transfer form, so warehouse and dispatch teams can send delivery notifications, pickup confirmations, and progress updates over WhatsApp without leaving Inventory.
Built by TechUltra Solutions, the module runs on Meta's official WhatsApp Cloud API. A composer lets the user pick a dynamic WhatsApp template, attach the delivery slip PDF, and personalise the message with the customer name, tracking reference, and other picking fields.
Customer and driver replies flow back into Odoo's chat window against the originating picking, giving warehouse staff a single thread per shipment. The module is compatible with Odoo 12 through 19 and works alongside TechUltra's WhatsApp Base connector.
Key features
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Send by WhatsApp button on transfers
Open any stock picking — delivery order, receipt, or internal transfer — and click Send by WhatsApp to push a notification to the recipient.
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Dynamic WhatsApp template composer
A composer opens after the send action, letting the user pick a pre-approved WhatsApp template and personalise it with picking data before sending.
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Delivery slip PDF attached
Customers receive the WhatsApp message with the delivery slip or transfer document PDF attached, so they have proof and details on their phone.
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Two-way conversation
Customers and drivers can reply to the WhatsApp message directly. Their replies flow back into Odoo and thread against the originating picking.
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Replies in the Odoo chat window
Inbound and outbound WhatsApp messages appear in Odoo's chat window on the picking, so warehouse and customer-care teams share one history.
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Meta WhatsApp Cloud API
The module uses Meta's official WhatsApp Cloud API rather than a third-party gateway, so deliveries, templates, and limits follow Meta's rules.
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Wide Odoo version coverage
Supports Odoo Community and Enterprise on versions 12 through 19, so the same workflow runs on legacy and current installations.
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Works for all picking types
The composer is available on all transfer types — delivery orders to customers, receipts from vendors, and internal warehouse transfers.
Technical details
Specification
- Publisher
- TechUltra Solutions Private Limited
- Technical name
- tus_meta_wa_stock_picking
- Odoo versions
- 12.0, 13.0, 14.0, 15.0, 16.0, 17.0, 18.0, 19.0
- Lines of code
- 7,618
- License
- Odoo Proprietary License v1.0 (OPL-1)
- Price
- $88 (one-time)
Deployment
- Odoo Online
- Odoo.sh
- On-premise
Odoo dependencies
- Inventory
- Discuss
- WhatsApp Base (TechUltra)
Support
90 days of bug-fix support, Monday to Friday (10:00–19:00 IST). Raise a ticket at support@techultra.in.
Setup & configuration
From install to first call — here is the path.
- 1
Install the module
In Odoo, open Apps, remove the Apps filter, search for “WhatsApp Stock Picking”, and click Install. The TechUltra WhatsApp Base connector is installed automatically as a dependency.
- 2
Connect Meta WhatsApp Cloud API
In the TechUltra WhatsApp Base configuration, link your Meta WhatsApp Business Account by entering the App ID, App Secret, Phone Number ID, and permanent access token from the Meta developer dashboard.
- 3
Approve a WhatsApp template
In Meta's Business Manager, create and submit the delivery template (dispatch, in transit, delivered, etc.). Once approved, sync it into Odoo so the composer can use it.
- 4
Open a transfer and send
Go to Inventory → Operations → Transfers, open any picking, and click Send by WhatsApp. Pick the template, confirm the attachment, and send.
- 5
Review replies in Odoo
Customer or driver responses appear in the chat window on the picking. Reply from Odoo so the full delivery conversation stays threaded against the transfer.
Frequently asked questions
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Which picking types can I send over WhatsApp?
The Send by WhatsApp action is available on all transfer types — delivery orders to customers, receipts from vendors, and internal warehouse transfers.
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Which Odoo versions are supported?
The module supports Odoo 12.0, 13.0, 14.0, 15.0, 16.0, 17.0, 18.0, and 19.0, in both the Community and Enterprise editions.
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Does this use the official WhatsApp Cloud API?
Yes. WhatsApp Stock Picking runs on Meta's official WhatsApp Cloud API, not a third-party gateway, so deliveries and templates follow Meta's own rules.
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Is the delivery slip PDF attached?
Yes. The composer attaches the delivery slip or transfer document PDF to the WhatsApp message so the recipient has proof and details on their phone.
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Where do recipient replies appear?
Customer and driver replies flow back into Odoo and appear in the chat window of the originating picking, so the full delivery thread sits on the record.
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Do I need pre-approved WhatsApp templates?
Yes. WhatsApp Business policy requires Meta-approved templates for business-initiated messages. Create them in Meta's Business Manager and sync them into Odoo.
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What other Odoo modules does this depend on?
It depends on Inventory (stock), Discuss (mail), and TechUltra's WhatsApp Base connector, which handles the underlying Cloud API setup and templates.
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Is support included?
Yes. The module includes 90 days of bug-fix support, Monday to Friday, 10:00–19:00 IST.
Related solutions
Whole-platform solutions that complement WhatsApp Stock Picking.
WhatsApp ↔ Odoo Integration
Two-way WhatsApp Business API integration with Odoo. Customer messages, order updates, invoices, and payment links — unified inbox for agents.
AI WhatsApp Chatbot
LLM-powered WhatsApp chatbot grounded in your Odoo data. Handles ordering, support, FAQs, and lead qualification with human-agent escalation.
Odoo WhatsApp Push Notifications
Real-time WhatsApp push notifications in Odoo — web, Android, iOS. Customer names in Discuss instead of phone numbers. Compatible with Odoo V12–V18.
Related services
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