FAQ
Pre-sales questions, answered
Most-asked questions across implementation, engagement model, technical scope, and the company. Pillar pages have deeper FAQs specific to each topic — start there if your question is service-specific.
Pre-sales
- questions answered
- 15 questions answered
Implementation, cost, and engagement model
-
How long does an Odoo implementation take?
A typical mid-market implementation (50–500 employees, 4–8 modules, 3 integrations) lands in 12–20 weeks. Smaller scopes go faster (4–10 weeks), enterprise programmes longer (24+ weeks). Use the implementation estimator at implementation estimator for a directional read on your specifics.
-
What does an Odoo implementation typically cost?
Implementation cost scales with team size and scope. Indicative ranges: $15k for ≤10 employees, $25k for 11–50, $45k for 51–250, $80k for 251–1,000, $140k for 1,000+. Add Odoo Enterprise SaaS at $25/user/month, plus integration and customisation as scoped. Run Odoo ROI calculator for your specifics.
-
Do you do fixed-price engagements?
Yes — every project engagement (Implementation, Customisation, Development, Migration, Integration, Training, Consulting) is fixed-scope, fixed-price after a discovery phase. The two retainer engagements (Support, Hire-Developer) are monthly billing with hour buckets, not hourly invoicing.
-
What's a Gold Partner and why does it matter?
Odoo Gold Partner is the highest of three official partner tiers (Ready → Silver → Gold). Gold requires sustained Enterprise user sales, certified consultants on the three latest Odoo versions, and audited customer retention. It matters because the tier is awarded for outcomes, not paid for like a marketing badge — TechUltra has held Gold since 2021.
Working with TechUltra
-
What happens after I submit the contact form?
A senior consultant in your region replies within one business day with a written summary of what we heard, what we'd recommend looking at first, and a calendar link for a 30-minute scoping call. The first call is free, with no obligation to engage.
-
Who handles my enquiry?
A TechUltra consultant from our Ahmedabad office, paired with the local partner firm for your region where we have one — Lancashire for UK + Ireland, Johannesburg for South Africa + SADC, Lima for Peru + Latin America, Rome for Italy + EU. Everywhere else is handled directly from Ahmedabad. You can name a region in the contact form's message field.
-
Will I get the same team after the first call?
Yes. The senior consultant on the first call is the same person who scopes your engagement and remains the relationship owner through delivery and the first 90 days of post-launch support. No hand-off to a separate sales / delivery / support tower.
-
Can you sign an NDA before we share details?
Yes. Mention NDA in the contact-form message; we'll send a mutual NDA before the first call. Mutual NDAs are standard for any engagement that touches sensitive data — we sign one before scope work begins, not after.
Technical scope
-
Which Odoo edition do you implement?
Almost always Odoo Enterprise. Community is supported when there's a specific reason — typically a small team with no commercial features needed and tight cost constraints. We'll recommend Community openly when it's the right call instead of upselling Enterprise.
-
Can you work with our existing data and integrations?
Yes. Data migration is one of the five axes the implementation estimator weighs. We've migrated from SAP Business One, NetSuite, Microsoft Dynamics 365, Zoho, Tally, QuickBooks, Sage, and a long tail of custom-built systems. Common integrations: Shopify, Salesforce, banks (open banking + EDI), HubSpot, Stripe, FedEx / DHL APIs, FatturaPA, MTD VAT, and SARS EFiling.
-
Do you do custom Odoo modules?
Yes — but reluctantly when standard Odoo workflows would do. Customisation is permanent maintenance cost, so we push back on it during scoping. When custom is genuinely needed (regulatory specifics, niche workflow, deep automation), we deliver it as a versioned Odoo module that survives upgrades.
-
How do you handle Odoo version upgrades?
Migration is a fixed-scope service. We test the new version against your data and customisations in a staging environment, surface every breaking change, and execute the upgrade in a single weekend window with a rollback path. Pricing depends on customisation depth and module count.
About the company
-
Where are you based?
TechUltra Solutions has one office: Ahmedabad, Gujarat, India. Four more markets — the United Kingdom (Lancashire), South Africa (Johannesburg), Peru (Lima) and Italy (Rome) — are covered through B2B collaborations with local partner firms that provide native-language contact, on-site days, and statutory filing. You contract with, and are invoiced by, TechUltra either way.
-
What languages do you support?
Engagement work runs in English by default. Our partner firms also work in their local languages for client-facing conversations — Italian (Rome), Spanish (Lima), and Afrikaans (Johannesburg). The marketing website is English-only at launch.
-
Are case studies real?
Yes. Every case study links a real client engagement with consenting client review. Specific revenue numbers are anonymised when the client requests; everything else (timelines, modules, team composition) is accurate.
Question we didn't cover?
Drop a line — we reply within one business day. The first 30 minutes of your time costs nothing.