Reference
Odoo Gold vs Silver vs Ready partner
What each tier actually means, how to verify a tier claim, and when tier is the right screening tool vs. when industry depth or senior-consultant quality should override it.
Last reviewed:
The three tiers in detail
- Ready
Ready Partner
Entry tier — small partners, limited Odoo S.A. revenue commitment
- Revenue
- No minimum revenue commitment
- Certifications
- At least 1 certified consultant
- Portfolio
- Newer practice, often <5 active implementations
- Support
- Self-managed Odoo S.A. support escalation
- Pricing
- Typically lowest hourly rates
Fit for
- SME deployments (<25 users)
- Single-module or simple multi-module Odoo Online setups
- Clients with strong in-house Odoo skills who want hourly help, not a full implementation
Not for
- Mid-market or enterprise implementations
- Complex multi-country or multi-entity work
- Heavy customization or compliance-driven projects
- Silver
Silver Partner
Mid-tier — established practice, broader portfolio, real Odoo S.A. relationship
- Revenue
- Annual revenue commitment to Odoo S.A. (varies by region)
- Certifications
- Multiple certified consultants (Functional + Technical)
- Portfolio
- Active implementation pipeline, multi-year track record
- Support
- Priority Odoo S.A. escalation channel
- Pricing
- Mid-range hourly rates
Fit for
- Mid-market implementations (25–100 users)
- Single-country deployments with standard compliance
- Multi-module projects with light-to-moderate customization
- Industry-specialist partners (e.g. "Silver partner deep in food manufacturing")
Not for
- Enterprise programmes (1,000+ users, multi-entity, multi-country)
- Highly regulated industries where partner tier matters for procurement (banking, pharma)
- Gold
Gold Partner
Top tier — largest commitment to Odoo S.A., deepest team, most senior consultants
- Revenue
- Highest annual revenue commitment to Odoo S.A.
- Certifications
- Full team of certified consultants across functional, technical, developer specializations
- Portfolio
- 100+ implementations across industries, multi-country delivery capability
- Support
- Top-priority Odoo S.A. escalation, often direct relationships with Odoo S.A. product team
- Pricing
- Mid-to-upper hourly rates
Fit for
- Mid-market and enterprise implementations
- Multi-country and multi-entity programmes
- Compliance-heavy industries (regulated finance, pharma, defense)
- Procurement processes that require Gold-tier supplier
- Long-term strategic Odoo partnerships, not one-off projects
Not for
- Very small (<10 user) deployments where partner overhead exceeds value
- Clients explicitly looking for the cheapest possible hourly rate
Side-by-side
| Factor | Ready | Silver | Gold |
|---|---|---|---|
| Annual Odoo S.A. revenue commitment | None / minimal | Mid-range | Highest |
| Certified consultants on staff | 1+ | Multiple (functional + technical) | Full multi-specialization team |
| Typical practice size | 1–10 consultants | 10–50 consultants | 50+ consultants |
| Implementation count to date | <25 | 25–100 | 100+ |
| Multi-country delivery | Rare | Sometimes | Typical |
| Custom module development | Limited | Yes | Yes, with code-review standards |
| Compliance / localization depth | Basic | Multi-country usually | Multi-country always |
| Hourly rate range | Lowest | Mid | Mid-to-upper |
| Tier badge visibility on odoo.com | Yes | Yes | Yes, prominent |
Four things to know about Odoo tiers
-
Tier is set annually by Odoo S.A.
Partners commit to an annual revenue target (Odoo Enterprise licenses sold + services revenue) and meet a set of qualitative criteria (certifications, portfolio, customer satisfaction). Odoo S.A. evaluates annually and confirms or upgrades/downgrades the tier.
-
Tier doesn't transfer between regions
A partner can be Gold in India and Silver in the EU if they have differential scale across regions. When evaluating a partner for a multi-country project, ask which regions they hold Gold or Silver in — not just their global headline tier.
-
Tier doesn't directly measure quality
It measures commitment-to-Odoo-S.A. and scale. A senior consultant at a Ready partner can deliver a better SME project than a junior team at a Gold partner. Use tier as a screen (filter out unverified "Odoo partners" with no badge) but evaluate the actual delivery team.
-
Tier affects procurement, not just sales
Some clients (especially regulated industries, government, large enterprises) require Gold-tier suppliers as part of procurement policy. For those clients, Silver or Ready partners can't even bid. Other clients have no preference. Confirm whether your procurement function cares.
Frequently asked questions
-
What's the difference between Odoo Gold, Silver, and Ready partners?
Odoo S.A. tiers partners annually based on revenue commitment, certified consultants on staff, and portfolio depth. Ready is the entry tier (no minimum revenue, 1+ certified consultant, typically 1–10-person practices). Silver is mid-tier (annual revenue commitment, multiple certifications, 10–50-person practices, 25–100 implementations). Gold is the top tier (highest revenue commitment, full multi-specialization team, 100+ implementations, multi-country capability). Tier affects procurement eligibility and signals scale, but doesn't directly measure quality of delivery.
-
Is a Gold partner always better than a Silver partner?
Not always. Gold partners have more scale, broader compliance coverage, and stronger Odoo S.A. relationships. But a Silver partner with deep industry-specific experience (e.g. "the Silver partner who only does food manufacturing in the Netherlands") can be a better fit for that specific scope than a generalist Gold partner. Use tier to filter out unverified partners; use industry fit, references, and senior consultant quality to make the actual choice.
-
Can I trust a Ready partner with my Odoo project?
For simple SME deployments (under 25 users, single-country, light customization), often yes. For mid-market or enterprise work, usually not — they don't have the team depth to absorb senior-staff illness, vacation, or departure mid-project. The biggest risk with Ready partners is single-person dependency: one senior consultant who's the entire delivery team. Ask about their bench depth before signing.
-
How does TechUltra's tier work?
TechUltra Solutions is an Odoo Gold Partner, certified annually since August 2016. Multi-country Gold capability across India, UK, South Africa, Peru, Italy. 100+ implementations to date across manufacturing, distribution, professional services, retail, and regulated finance. See /case-studies for representative work.
-
How can I verify a partner's tier claim?
Visit odoo.com/partners and search by partner name or region. The official directory shows current tier and certified consultant count. If a partner claims a tier that doesn't appear on the directory, that's a red flag — either the tier was lost in the last annual review, or the claim was never accurate. Always verify before signing.
-
Does Odoo S.A. ever revoke a partner's tier?
Yes. Tiers are renewed annually based on revenue performance, customer satisfaction (Odoo S.A. surveys clients), and certification compliance. Partners can be downgraded (Gold → Silver) or removed entirely if they fall below requirements or if customer complaints accumulate. If you signed with a Gold partner who has since been downgraded, the contract is still valid but the procurement / quality signal you bought is weakened.
-
What's an "Odoo Premium" or "Platinum" partner — are those real tiers?
No. Odoo S.A.'s official tiers are Ready, Silver, and Gold. "Premium," "Platinum," "Elite," or anything else is marketing language partners may use, not an Odoo S.A. designation. If a partner uses such terms, ask which official tier they hold — and verify on odoo.com/partners.
-
Should I always shortlist three different tiers?
No, usually shortlist within one tier. For mid-market or enterprise work, shortlist 3–5 Gold partners. For SME work, shortlist 3–5 Silver partners. Mixing tiers in a single shortlist usually means you haven't clarified your own scope — and the comparison ends up apples-to-oranges. Pick the tier that fits your scope first, then shortlist within it.