Odoo App · WhatsApp & Messaging
WhatsApp Sale
Send Odoo quotations and sales orders to customers over WhatsApp Cloud API.
Overview
WhatsApp Sale adds a Send by WhatsApp action to Odoo's quotation and sales order forms, so reps can deliver quotes, chase signatures, and confirm orders over WhatsApp without leaving the ERP.
Built by TechUltra Solutions, the module runs on Meta's official WhatsApp Cloud API. A composer lets the rep pick a dynamic WhatsApp template, attach the quotation or sales order PDF, and personalise the message with the customer's name, order total, and other order fields.
Customer replies flow back into Odoo's chat window against the originating order, giving sales a single searchable thread per deal. The module is compatible with Odoo 12 through 19 and works alongside TechUltra's WhatsApp Base connector.
Key features
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Send by WhatsApp button on quotes and orders
Open any quotation or sales order and click Send Quotation by WhatsApp to deliver it to the customer over WhatsApp, without leaving the Sales app.
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Dynamic WhatsApp template composer
A composer opens after the send action, letting the rep pick a pre-approved WhatsApp template and personalise it with order-specific data before sending.
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Quotation or order PDF attached
Customers receive the WhatsApp message with the quotation or sales order PDF attached, so they have the full document on their phone.
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Bidirectional conversation
Customers reply to the WhatsApp message directly from their device. Their replies flow back into Odoo and thread against the originating order.
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Replies in the Odoo chat window
Inbound and outbound WhatsApp messages appear in Odoo's chat window, so the whole sales team works from one auditable thread per deal.
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Meta WhatsApp Cloud API
The module uses Meta's official WhatsApp Cloud API rather than a third-party gateway, so deliveries, templates, and limits follow Meta's rules.
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Wide Odoo version coverage
Supports Odoo Community and Enterprise on versions 12 through 19, so the same workflow runs on legacy and current installations.
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One workflow for quotes and confirmed orders
The composer handles both quotations and confirmed sales orders, so the rep uses one consistent action across the full sales cycle.
Technical details
Specification
- Publisher
- TechUltra Solutions Private Limited
- Technical name
- tus_meta_wa_sale
- Odoo versions
- 12.0, 13.0, 14.0, 15.0, 16.0, 17.0, 18.0, 19.0
- Lines of code
- 7,631
- License
- Odoo Proprietary License v1.0 (OPL-1)
- Price
- $88 (one-time)
Deployment
- Odoo Online
- Odoo.sh
- On-premise
Odoo dependencies
- Sales
- Discuss
- Invoicing
- WhatsApp Base (TechUltra)
Support
90 days of bug-fix support, Monday to Friday (10:00–19:00 IST). Raise a ticket at support@techultra.in.
Setup & configuration
From install to first call — here is the path.
- 1
Install the module
In Odoo, open Apps, remove the Apps filter, search for “WhatsApp Sale”, and click Install. The TechUltra WhatsApp Base connector is installed automatically as a dependency.
- 2
Connect Meta WhatsApp Cloud API
In the TechUltra WhatsApp Base configuration, link your Meta WhatsApp Business Account by entering the App ID, App Secret, Phone Number ID, and permanent access token from the Meta developer dashboard.
- 3
Approve a WhatsApp template
In Meta's Business Manager, create and submit the quotation / sales order template. Once Meta approves it, sync the template into Odoo so the composer can use it.
- 4
Open a quote or order and send
Go to Sales → Orders → Quotations (or Orders), open the document, and click Send Quotation by WhatsApp. Pick the template, confirm the attachment, and send.
- 5
Review customer replies in Odoo
Customer responses appear in the chat window on the order record. Reply from Odoo to keep the full sales conversation threaded against the document.
Frequently asked questions
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Can I send both quotations and confirmed sales orders?
Yes. The Send by WhatsApp action is available on quotations and confirmed sales orders, so the rep uses one workflow across the full sales cycle.
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Which Odoo versions are supported?
The module supports Odoo 12.0, 13.0, 14.0, 15.0, 16.0, 17.0, 18.0, and 19.0, in both the Community and Enterprise editions.
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Does this use the official WhatsApp Cloud API?
Yes. WhatsApp Sale runs on Meta's official WhatsApp Cloud API, not a third-party gateway, so deliveries and templates follow Meta's own rules.
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Is the quotation PDF attached to the WhatsApp message?
Yes. The composer attaches the quotation or sales order PDF to the message so customers receive both the notification text and the document.
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Where do customer replies appear?
Customer replies flow back into Odoo and appear in the chat window of the originating quotation or sales order, so the full thread sits on the record.
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Do I need WhatsApp templates pre-approved by Meta?
Yes. WhatsApp Business policy requires Meta-approved templates for business-initiated messages. Create them in Meta's Business Manager and sync them into Odoo.
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What other Odoo modules does this depend on?
It depends on Sales (sale_management), Discuss (mail), Invoicing (account), and TechUltra's WhatsApp Base connector, which handles the underlying Cloud API.
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Is support included?
Yes. The module includes 90 days of bug-fix support, Monday to Friday, 10:00–19:00 IST.
Related solutions
Whole-platform solutions that complement WhatsApp Sale.
WhatsApp ↔ Odoo Integration
Two-way WhatsApp Business API integration with Odoo. Customer messages, order updates, invoices, and payment links — unified inbox for agents.
AI WhatsApp Chatbot
LLM-powered WhatsApp chatbot grounded in your Odoo data. Handles ordering, support, FAQs, and lead qualification with human-agent escalation.
Odoo WhatsApp Push Notifications
Real-time WhatsApp push notifications in Odoo — web, Android, iOS. Customer names in Discuss instead of phone numbers. Compatible with Odoo V12–V18.
Related services
Get the most out of this module with senior TechUltra consultants.
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