Odoo App · WhatsApp & Messaging
WhatsApp Product in Discuss
Send Odoo product details — image, price, description — to customers on WhatsApp from Discuss.
Overview
WhatsApp Product in Discuss lets your team turn any Odoo product into a WhatsApp message in one step, directly from the Discuss interface.
Built by TechUltra Solutions on top of Meta's official WhatsApp Cloud API, the module adds a Products tab to Discuss. Sales pick a product, the message goes out with the product image, description, and price already populated, and the customer sees a clean WhatsApp message instead of a stitched-together copy-paste.
Dynamic WhatsApp templates handle both product detail messages and invoice messages, so the same Discuss workflow covers the catalogue conversation and the follow-up payment ask — without sales leaving Odoo.
Key features
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Products tab inside Discuss
A dedicated Products tab in Discuss lists the Odoo catalogue, so sales never have to leave the Discuss screen to look up a SKU before sending it.
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Send full product details on WhatsApp
Transmit product image, description, price, and other details to the customer's WhatsApp account directly from the Discuss screen — one action, one clean message.
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Official Meta WhatsApp Cloud API
Messages are sent through Meta's official WhatsApp Cloud API — the supported, account-grade channel for business messaging on WhatsApp.
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WhatsApp invoice messages
Send WhatsApp invoice messages to clients from the same Discuss workflow, so quoting, sharing, and invoicing all live in one conversation.
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Dynamic WhatsApp templates
Templates compose product and invoice messages dynamically, so each message is personalised to the customer and product without copy-paste.
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All conversation history in Odoo
Outbound product messages flow through Discuss, so the conversation stays attached to Odoo — searchable, auditable, and visible to whoever picks up next.
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Supports Odoo 12 through 17
The module is maintained across Odoo 12, 13, 14, 15, 16, and 17 — covering legacy installs as well as recent versions.
Technical details
Specification
- Publisher
- TechUltra Solutions Private Limited
- Technical name
- tus_meta_wa_product_in_discuss
- Odoo versions
- 12.0, 13.0, 14.0, 15.0, 16.0, 17.0
- Lines of code
- 8,447
- License
- Odoo Proprietary License v1.0 (OPL-1)
- Price
- $145.54 (one-time)
Deployment
- Odoo Online
- Odoo.sh
- On-premise
Odoo dependencies
- Discuss
- WhatsApp Base (TechUltra)
Support
90 days of bug-fix support, Monday to Friday (10:00–19:00 IST). Raise a ticket at support@techultra.in.
Setup & configuration
From install to first call — here is the path.
- 1
Install the module
In Odoo, open Apps, remove the Apps filter, search for “WhatsApp Product in Discuss”, and click Install. The module pulls in TechUltra's WhatsApp Base as a dependency.
- 2
Connect Meta WhatsApp Cloud API
In the Meta for Developers portal, create a WhatsApp Business app and copy the Phone Number ID, WhatsApp Business Account ID, and access token. Add them to the WhatsApp configuration in Odoo.
- 3
Approve WhatsApp templates
Submit the product and invoice templates for approval in Meta Business Manager, then map the approved templates to the matching records in Odoo.
- 4
Open the Products tab in Discuss
Go to Discuss and switch to the Products tab. The full Odoo catalogue is listed, ready to share.
- 5
Send a product on WhatsApp
Pick a product, select the customer, and send. The customer receives a WhatsApp message with the product image, description, and price already filled in.
Frequently asked questions
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What does WhatsApp Product in Discuss do?
It adds a Products tab to the Odoo Discuss interface so sales staff can send any product's image, description, and price to a customer's WhatsApp number — using Meta's official WhatsApp Cloud API — without leaving Discuss.
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Which WhatsApp API does it use?
Meta's official WhatsApp Cloud API. Messages go through the supported, account-grade WhatsApp Business channel, not an unofficial web bridge.
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Do I need a Meta Business Account?
Yes. You need an active Meta Business Manager with WhatsApp Business set up — Phone Number ID, WhatsApp Business Account ID, access token, and approved message templates.
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Can I send invoice messages too?
Yes. The same Discuss workflow handles dynamic WhatsApp invoice messages to clients, so the catalogue conversation and the invoice follow-up live in one thread.
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Are message templates dynamic?
Yes. WhatsApp templates are composed dynamically with the product and invoice data, so each message is personalised without manual copy-paste.
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Which Odoo versions are supported?
The module supports Odoo 12.0, 13.0, 14.0, 15.0, 16.0, and 17.0, in both Community and Enterprise editions.
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Are conversations stored in Odoo?
Yes. Because messaging runs through Discuss, the conversation history lives in Odoo and is searchable, auditable, and visible to whoever picks up the customer next.
Related solutions
Whole-platform solutions that complement WhatsApp Product in Discuss.
WhatsApp ↔ Odoo Integration
Two-way WhatsApp Business API integration with Odoo. Customer messages, order updates, invoices, and payment links — unified inbox for agents.
AI WhatsApp Chatbot
LLM-powered WhatsApp chatbot grounded in your Odoo data. Handles ordering, support, FAQs, and lead qualification with human-agent escalation.
Odoo WhatsApp Push Notifications
Real-time WhatsApp push notifications in Odoo — web, Android, iOS. Customer names in Discuss instead of phone numbers. Compatible with Odoo V12–V18.
Related services
Get the most out of this module with senior TechUltra consultants.
Odoo Customization Services
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Hire Odoo Developers
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Odoo Support & Maintenance
Odoo Gold Partner support — 24/7 functional, technical, and server coverage for Enterprise and Community editions. Fast turnaround, free consultation.
