Odoo App · WhatsApp & Messaging
WhatsApp Product in Discuss
Send Odoo product details — image, price, description — to customers on WhatsApp from Discuss.
Overview
WhatsApp Product in Discuss lets your team turn any Odoo product into a WhatsApp message in one step, directly from the Discuss interface.
Built by TechUltra Solutions on top of Meta's official WhatsApp Cloud API, the module adds a Products tab to Discuss. Sales pick a product, the message goes out with the product image, description, and price already populated, and the customer sees a clean WhatsApp message instead of a stitched-together copy-paste.
Dynamic WhatsApp templates handle both product detail messages and invoice messages, so the same Discuss workflow covers the catalogue conversation and the follow-up payment ask — without sales leaving Odoo.
Key features
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Products tab inside Discuss
A dedicated Products tab in Discuss lists the Odoo catalogue, so sales never have to leave the Discuss screen to look up a SKU before sending it.
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Send full product details on WhatsApp
Transmit product image, description, price, and other details to the customer's WhatsApp account directly from the Discuss screen — one action, one clean message.
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Official Meta WhatsApp Cloud API
Messages are sent through Meta's official WhatsApp Cloud API — the supported, account-grade channel for business messaging on WhatsApp.
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WhatsApp invoice messages
Send WhatsApp invoice messages to clients from the same Discuss workflow, so quoting, sharing, and invoicing all live in one conversation.
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Dynamic WhatsApp templates
Templates compose product and invoice messages dynamically, so each message is personalised to the customer and product without copy-paste.
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All conversation history in Odoo
Outbound product messages flow through Discuss, so the conversation stays attached to Odoo — searchable, auditable, and visible to whoever picks up next.
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Supports Odoo 12 through 17
The module is maintained across Odoo 12, 13, 14, 15, 16, and 17 — covering legacy installs as well as recent versions.
Technical details
Specification
- Publisher
- TechUltra Solutions Private Limited
- Technical name
- tus_meta_wa_product_in_discuss
- Odoo versions
- 12.0, 13.0, 14.0, 15.0, 16.0, 17.0
- Lines of code
- 8,447
- License
- Odoo Proprietary License v1.0 (OPL-1)
- Price
- $145.54 (one-time)
Deployment
- Odoo Online
- Odoo.sh
- On-premise
Odoo dependencies
- Discuss
- WhatsApp Base (TechUltra)
Support
90 days of bug-fix support, Monday to Friday (10:00–19:00 IST). Raise a ticket at support@techultra.in.
Setup & configuration
From install to first call — here is the path.
- 1
Install the module
In Odoo, open Apps, remove the Apps filter, search for “WhatsApp Product in Discuss”, and click Install. The module pulls in TechUltra's WhatsApp Base as a dependency.
- 2
Connect Meta WhatsApp Cloud API
In the Meta for Developers portal, create a WhatsApp Business app and copy the Phone Number ID, WhatsApp Business Account ID, and access token. Add them to the WhatsApp configuration in Odoo.
- 3
Approve WhatsApp templates
Submit the product and invoice templates for approval in Meta Business Manager, then map the approved templates to the matching records in Odoo.
- 4
Open the Products tab in Discuss
Go to Discuss and switch to the Products tab. The full Odoo catalogue is listed, ready to share.
- 5
Send a product on WhatsApp
Pick a product, select the customer, and send. The customer receives a WhatsApp message with the product image, description, and price already filled in.
Frequently asked questions
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What does WhatsApp Product in Discuss do?
It adds a Products tab to the Odoo Discuss interface so sales staff can send any product's image, description, and price to a customer's WhatsApp number — using Meta's official WhatsApp Cloud API — without leaving Discuss.
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Which WhatsApp API does it use?
Meta's official WhatsApp Cloud API. Messages go through the supported, account-grade WhatsApp Business channel, not an unofficial web bridge.
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Do I need a Meta Business Account?
Yes. You need an active Meta Business Manager with WhatsApp Business set up — Phone Number ID, WhatsApp Business Account ID, access token, and approved message templates.
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Can I send invoice messages too?
Yes. The same Discuss workflow handles dynamic WhatsApp invoice messages to clients, so the catalogue conversation and the invoice follow-up live in one thread.
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Are message templates dynamic?
Yes. WhatsApp templates are composed dynamically with the product and invoice data, so each message is personalised without manual copy-paste.
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Which Odoo versions are supported?
The module supports Odoo 12.0, 13.0, 14.0, 15.0, 16.0, and 17.0, in both Community and Enterprise editions.
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Are conversations stored in Odoo?
Yes. Because messaging runs through Discuss, the conversation history lives in Odoo and is searchable, auditable, and visible to whoever picks up the customer next.
