Odoo App · AI & Email
AI Email Response Assistant
Draft context-aware email replies inside the Odoo chatter with AI.
Overview
AI Email Response Assistant brings AI-written replies into Odoo's email chatter, so your team answers messages faster without switching to another tool. The module reads the most recent email in a conversation and drafts a reply that fits the context.
Built by TechUltra Solutions, it connects to either OpenAI's ChatGPT or Google's Gemini using an API key you configure once in Odoo Settings. You also set how many of the latest emails the assistant should read for context, so replies stay relevant to the thread.
Every draft is editable. The assistant produces a starting point in a professional tone, and the user reviews, adjusts, and sends it — the AI never sends mail on its own. The result is quicker email handling with the wording still under human control.
Key features
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ChatGPT and Gemini support
Connect the assistant to OpenAI's ChatGPT or Google's Gemini. You choose the model in Odoo Settings and supply the matching API key.
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Context-aware reply drafting
The assistant reads the latest email in a conversation thread and generates a response that addresses what the message actually says.
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Works inside the Odoo chatter
Replies are generated directly in the email chatter on any record, so there is no separate screen or external app to open.
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Editable drafts before sending
Every AI-generated reply is a draft. Review the wording, adjust anything you want, and only then send it.
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Configurable email count
Set how many of the most recent emails the assistant should read for context, so longer threads still produce a relevant reply.
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Consistent professional tone
Drafts come back in a clear, professional tone, which keeps outgoing replies consistent across the team.
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Faster email handling
Starting from an AI draft cuts the time spent composing routine replies and reduces manual typing for your support and sales staff.
Technical details
Specification
- Publisher
- TechUltra Solutions Private Limited
- Technical name
- ai_email_response_assistant
- Odoo versions
- 16.0, 17.0, 18.0, 19.0
- Lines of code
- 174
- License
- Odoo Proprietary License v1.0 (OPL-1)
- Price
- $68.72 (one-time)
Deployment
- Odoo Online
- Odoo.sh
- On-premise
Odoo dependencies
- Discuss
Support
90 days of bug-fix support, Monday to Friday (10:00–19:00 IST). Raise a ticket at support@techultra.in.
Setup & configuration
From install to first call — here is the path.
- 1
Install the module
In Odoo, open Apps, remove the Apps filter, search for “AI Email Response Assistant”, and click Install.
- 2
Choose an AI model
Go to Settings, open “Generate Email content using AI”, and select either Gemini or ChatGPT as the LLM model.
- 3
Add your API key
Enter the API key for the model you selected. Use a Google Gemini key for Gemini, or an OpenAI key for ChatGPT.
- 4
Set the email count
Enter how many of the latest emails the assistant should read from a thread when generating a reply.
- 5
Generate a reply
Open a record whose chatter contains at least one email, then use the assistant to draft a response. Review and edit it, then send.
Frequently asked questions
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Which AI models does the assistant support?
It supports OpenAI's ChatGPT and Google's Gemini. You pick one in Odoo Settings and provide the matching API key for that provider.
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Does the assistant send emails automatically?
No. It only drafts a reply. You review and edit the draft, then send it yourself, so the final wording is always under your control.
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How does it know what to write?
The assistant reads the most recent email in the conversation thread and generates a response based on its content. You can also set how many recent emails it reads for context.
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Do I need my own API key?
Yes. You supply your own OpenAI or Google Gemini API key in Odoo Settings. Usage is billed by that AI provider, not by TechUltra.
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Where does the reply appear?
The reply is generated inside the email chatter on the record you are viewing, so you stay in Odoo the whole time.
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Which Odoo versions are supported?
The module supports Odoo 16.0, 17.0, 18.0, and 19.0, in both the Community and Enterprise editions.
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What happens if the chatter has no email yet?
The assistant needs at least one email in the chatter to work, because it generates the reply from the latest message in the thread.
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Is support included?
Yes. The module includes 90 days of bug-fix support, Monday to Friday, 10:00–19:00 IST.
